COVID-19 Response

Companies are navigating unmarked territory as they try to ensure business continuity by managing massive shipment volumes, shortened delivery windows and inventory shortages.

ProShip Ship from Store

To Our Customers

Your continued success has always been our focus - in times of prosperity and, especially, in times of hardship.

We extend our wishes for the safety of you, your coworkers and your families. Please know that ProShip is determined to help your team in any way we can.

  • Do you have any parcel volume concerns you’d like to talk through?
  • Can we help you in discussing any carrier updates that may impact your operation?
  • Are there any business rule changes you’d like our assistance with?
  • Do you want to understand how you can quickly roll out a partial ship-from-store solution?

Please think of ProShip as an extension of your team and do not hesitate to reach out to ProShip for support.

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GNC ProShip Ship from Store Omnichannel

For Our Customers: Important Carrier News

Keep up-to-date on carrier news, outages and disruptions.

The Current Events section within ProShip's ProCyclopedia keeps you up-to-date on the latest carrier news, product updates and much more. Please be sure to check back often!

* A username and password are required. Please contact your account manager to request access.

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ship-from-store ebook

[eBook] The Complete Guide to Ship-from-Store

Leveraging store inventory - the new way to compete.

Retailers that leverage an optimal ship-from-store strategy are in a better position to compete and meet customer expectations, driving satisfaction, brand loyalty and sales.

ProShip prides itself in helping today's top retailers with their ship-from-store models. One customer launched over 300 ship from store locations in less than a week to keep up with e-commerce orders. Now that's success!

Download our eBook to learn about the benefits, challenges faced, implementation steps and more!

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Being Resilient

Here are 4 helpful tips for maintaining shipping success during times like these
[From our ProShip Experts]

Going multi-carrier may ease shipping operations. Delivery delays are a strong concern for companies, and utilizing only one carrier can cause delays due to the service overload of e-commerce orders (much like during peak season). Utilizing a multi-carrier strategy reduces the reliance on one carrier and decreases risk.

Traditionally, carriers have tried to keep up with demand by investing their efforts into improving their networks by adding facilities, automation, technology and people. But this still does not guarantee that a carrier will not be overloaded on a particular lane for a few days. And that risk only increases with bad weather, or in today's case, shelter-in-place orders.

Get Expert Advice via These On-Demand Webinars

[On-Demand Webinar] Parcel Shipping Hotline: An Expert Q&A Driven by YOU!

[On-Demand Webinar] Parcel Shipping Hotline: An Expert Q&A Driven by YOU!

Here's what our attendees asked and what our shipping experts answered:

  • Interested in learning how to approach TMS selection. What is most relevant part of a TMS?
  • How do you invoke business rules / logic to block commercial, non-residential shipments as offices are being closed across the country?
  • Any other trends you’re seeing or advice you have for supply chains dealing with the pandemic?
  • What are the sweet spots for each carrier?
  • What’s the difference between multi-carrier shipping software that utilizes carrier APIs vs. one that uses on-premise engines?
  • & more!
Watch Now
The Digital Transformation of Shipping ProShip Webinar

[On-Demand Webinar] The Digital Transformation of Shipping

COVID-19 has presented several challenges to small parcel shipping operations everywhere. What's proving necessary? The cohesiveness of your enterprise technology stack. Learn about:

  • The enterprise software stack and it's importance
  • Implementing omnichannel fulfillment strategies like ship-from-store
  • Real-world success stories
Watch Now
Continuing Your Shipping Success during COVID-19

[Blog Special] Continuing Your Shipping Success in an Uncertain World

More on COVID-19 stats, trends and tips...

In such a short amount of time, the Coronavirus has sparked so much fear and uncertainty within families, economies and businesses collectively across the globe. Multiple state-wide shelter-in-place orders only allowing “essential” businesses to operate have taken effect, buckling brick-and-mortar store foot traffic and skyrocketing online shopping in certain industries.

In this blog, we take a deep dive into COVID-19 supply chain statistics, industry trends and expert tips for navigating your shipping operations through this challenging time.

Learn More

The New Warehouse Interview - Justin Cramer

Missed us at MODEX 2020 due to travel restrictions? Listen in as Justin Cramer, Co-Founder of ProShip, speaks on carrier compliance, smart parcel shipping techniques and the customer experience at the show.

ProShip How it Works

The ProShip Solution

Helping the Top 100 Retailers perfect their last mile strategies for over a decade.

You deserve the #1 in speed, compliance, reliability and experience. With ProShip you will...

  • Improve customer satisfaction & retention
  • Increase productivity & profitability
  • Stay flexible & intensify visibility

Learn why today's top companies like Ulta, Staples, QVC, GNC, REI and Sephora trust ProShip as their multi-carrier shipping solution.

How it Works


Take the next step in perfecting your small parcel delivery strategy and start building stronger-than-ever customer revenue streams.

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