Take the next step in perfecting your small parcel delivery strategy and start building stronger-than-ever customer revenue streams.
Companies are navigating unmarked territory as they try to ensure business continuity by managing massive shipment volumes, shortened delivery windows and inventory shortages.
To Our Customers
Your continued success has always been our focus - in times of prosperity and, especially, in times of hardship.
We extend our wishes for the safety of you, your coworkers and your families. Please know that ProShip is determined to help your team in any way we can.
- Do you have any parcel volume concerns you’d like to talk through?
- Can we help you in discussing any carrier updates that may impact your operation?
- Are there any business rule changes you’d like our assistance with?
- Do you want to understand how you can quickly roll out a partial ship-from-store solution?
Please think of ProShip as an extension of your team and do not hesitate to reach out to ProShip for support.
For Our Customers: Important Carrier News
Keep up-to-date on carrier news, outages and disruptions.
The Current Events section within ProShip's ProCyclopedia keeps you up-to-date on the latest carrier news, product updates and much more. Please be sure to check back often!
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[eBook] The Complete Guide to Ship-from-Store
Leveraging store inventory - the new way to compete.
Retailers that leverage an optimal ship-from-store strategy are in a better position to compete and meet customer expectations, driving satisfaction, brand loyalty and sales.
ProShip prides itself in helping today's top retailers with their ship-from-store models. One customer launched over 300 ship from store locations in less than a week to keep up with e-commerce orders. Now that's success!
Download our eBook to learn about the benefits, challenges faced, implementation steps and more!
Here are 4 helpful tips for maintaining shipping success during times like these
[From our ProShip Experts]
- 1. Going Multi-Carrier
- 2. Activating Inventory Sources
- 3. Executing Line-Hauls
- 4. Asking Vendors for Help
Going multi-carrier may ease shipping operations. Delivery delays are a strong concern for companies, and utilizing only one carrier can cause delays due to the service overload of e-commerce orders (much like during peak season). Utilizing a multi-carrier strategy reduces the reliance on one carrier and decreases risk.
Traditionally, carriers have tried to keep up with demand by investing their efforts into improving their networks by adding facilities, automation, technology and people. But this still does not guarantee that a carrier will not be overloaded on a particular lane for a few days. And that risk only increases with bad weather, or in today's case, shelter-in-place orders.
Activate all of your potential inventory sources. We are seeing that many companies aren’t shipping from their stores, utilizing direct relationships with manufacturers for drop shipping or getting 3PLs set up to aid in their distribution efforts. Most of the requests we’re seeing from customers and OMS partners are regarding rapid deployment of ship-from-store so they can mobilize inventory and reduce the sitting cost of all those goods.
Note: Although stores are shutting down in terms of consumer foot-traffic for social distancing practices, it’s still possible to use those stores as mini fulfillment centers. Just recently, we helped one of our customers launch over 300 ship-from-store locations in less than a week to keep up with e-commerce orders.
Are your distribution centers being shut down in regions that are hard hit with the virus due to understaffing? We’re seeing customers doing line-hauls to help reach their customers. A line-haul is when you send your small parcel packages on an LTL truck or your own truck and drive the packages to a carrier hub. You can then create all, for instance, Purolator labels as if they looks like they are coming from the Purolator hub to the end user, that way when the LTL truck or your own truck drops off the packages at the hub, they are all properly labeled and ready to be distributed on Purolator trucks to the end-customer.
As an example, this was helpful to one of our customers because they could use inventory from their fully-staffed DCs in Texas and still get that product to the Canadian customers. It also can save money because you aren’t paying a small parcel carrier to do that full haul from TX to Canada. Instead, you are using their own trucks and just having to pay shipping from the Purolator hub to the end-customer.
Ask technical vendors for support and advice. The relationships you make with your technical vendors are there for a reason – they are the experts in their industry, hence why you invest in them. You rely on them to support you when something goes wrong, and you trust them to help guide you in making the right decisions for your business.
Your small parcel shipping vendor can help you put business rules into place as updates become available, help you navigate carrier changes and even help you implement omnichannel fulfillment strategies. Reach out and see what they have to say about the situation.
Get Expert Advice via These On-Demand Webinars
[On-Demand Webinar] Parcel Shipping Hotline: An Expert Q&A Driven by YOU!
Here's what our attendees asked and what our shipping experts answered:
- Interested in learning how to approach TMS selection. What is most relevant part of a TMS?
- How do you invoke business rules / logic to block commercial, non-residential shipments as offices are being closed across the country?
- Any other trends you’re seeing or advice you have for supply chains dealing with the pandemic?
- What are the sweet spots for each carrier?
- What’s the difference between multi-carrier shipping software that utilizes carrier APIs vs. one that uses on-premise engines? & more!
[On-Demand Webinar] The Digital Transformation of Shipping
COVID-19 has presented several challenges to small parcel shipping operations everywhere. What's proving necessary? The cohesiveness of your enterprise technology stack. Learn about:
- The enterprise software stack and it's importance
- Implementing omnichannel fulfillment strategies like ship-from-store
- Real-world success stories
[Blog Special] Continuing Your Shipping Success in an Uncertain World
More on COVID-19 stats, trends and tips...
In such a short amount of time, the Coronavirus has sparked so much fear and uncertainty within families, economies and businesses collectively across the globe. Multiple state-wide shelter-in-place orders only allowing “essential” businesses to operate have taken effect, buckling brick-and-mortar store foot traffic and skyrocketing online shopping in certain industries.
In this blog, we take a deep dive into COVID-19 supply chain statistics, industry trends and expert tips for navigating your shipping operations through this challenging time.
The New Warehouse Interview - Justin Cramer
Missed us at MODEX 2020 due to travel restrictions? Listen in as Justin Cramer, Co-Founder of ProShip, speaks on carrier compliance, smart parcel shipping techniques and the customer experience at the show.
The ProShip Solution
Helping the Top 100 Retailers perfect their last mile strategies for over a decade.
You deserve the #1 in speed, compliance, reliability and experience. With ProShip you will...
- Improve customer satisfaction & retention
- Increase productivity & profitability
- Stay flexible & intensify visibility
Learn why today's top companies like Ulta, Staples, QVC, GNC, REI and Sephora trust ProShip as their multi-carrier shipping solution.
UPS Follows Suit: New Peak Surcharges for 2021
Hear from ProShip shipping experts for how your shipping costs will be affected by UPS’s new surcharges.
[ProShip ParcelCast] Episode 10: Parcels to Pallets: Benefits of the Right Partner
ProShip is joined by Open Sky Group to break down what customers can expect to gain from working with niche partners.
enVista’s myShipINFO® to Be Implemented into ProShip Multi-Carrier Shipping Software, Delivering Unmatched Visibility and Optimization of Shipment Activity Within a Network
enVista’s business intelligence product will enhance ProShip’s shipper user experience, providing end-to-end…
New Carrier Service Announcement: Collect+ Delivered by Yodel
ProShip is growing the list of carrier service to include UK-based Collect+ delivered by Yodel parcel service.